✦⭐✦ For pieces that are made to order, please allow at maximum 2-3 weeks of processing time for shipment.

✦⭐✦ As our jewelry is made-to-order, most of our e-commerce sales are final.

✦⭐✦ We regrettably cannot accept returns on earrings due to hygiene reasons.

✦⭐✦ All orders for custom necklaces and one-of-a-kind pieces are final sale.

✦⭐✦ We fix broken items free of charge, up to 1 year after purchase. 

✦⭐✦ Please note we do not cover shipping fees on fix ups requests.

✦⭐✦ If your fix up requires an entirely new part, we may ask for a fee.

✦⭐✦ Beepy Bella is not responsible for any lost, damaged or stolen packages.

✦⭐✦ In the unlikely event that the product arrives damaged, please email us within 14 days of delivery and a refund will be issued after it is shipped back to us.

✦⭐✦ Our exchange process may be affected or non-applicable depending on the status of covid (for safety reasons).

✦⭐✦ International orders may incur additional customs or import duty charges, depending on the destination country. Please note that we do not cover these costs. Unfortunately as these costs are beyond our control and vary between countries, we cannot advise prior to shipment how much they will be. If you would like to find out how much these charges will be, we recommend contacting your local customs office. 

✦⭐✦ If you have questions, please contact us. We are happy to help!