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Return + Exchanges
πŸ’ all custom order sales are final.
πŸ’ as our majority of our pieces are made-to-order, most of our e-commerce sales are final.
πŸ’ select items may be exchanged for store credit within 14 days of delivery. please reach out directly if you are unsure about the item you are purchasing.
πŸ’ in the unlikely event a product is arrives damaged, please email us within 14 days of delivery and a refund can be issued once the order is shipped back to us.
πŸ’ we regrettably cannot accept returns on earrings due to hygiene reasons.
πŸ’ we do not cover domestic or international shipping costs on exchanges.
πŸ’ the exchange process may be affected or non-applicable depending on the status of covid (for safety reasons).
πŸ’ if you still have questions, please do contact us directly to inquire about a particular jewelry piece. we are happy to help!